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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, yes.

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Where is my data stored?

Overview

You may need to know where Code42 stores your data in order to plan for disaster recovery, or to meet privacy compliance requirements. This articles describes where your data is stored.

Considerations

User and device data

User and device data displayed in the Code42 console is stored in data centers hosted by Amazon AWS. The general geographical location of the data centers is indicated in the Code42 cloud URL. For example:

  • "eu": European Union
  • "ir": Ireland
  • "us": United States

The Code42 cloud locations are:

File activity metadata

Incydr collects metadata about file activity to provide details and context for file events. For  information about the kind of metadata collected, see Introduction to Incydr.

File activity metadata is stored in data centers hosted by Amazon AWS. The AWS data centers are in the same regions where your Code42 cloud is located:

  • United States
    Metadata is stored in AWS regions in the United States (for example, us-east-1).
  • European Union
    Metadata is stored in AWS regions in the European Union (for example, eu-west-1).

For more information about AWS data storage regions, see the article Amazon Cognito Identity endpoints and quotas.

Files

Incydr Professional, Enterprise, Horizon, and Gov F2

Files collected for download and in cases are stored in data centers hosted by Amazon AWS. The general geographical location of the data centers is indicated in the Code42 cloud URL. For example:

  • "eu": European Union
  • "ir": Ireland
  • "us": United States

The Code42 cloud locations are:

Incydr Basic, Advanced, and Gov F1 

Code42 backs up files from your computers and stores them in destinations within data centers hosted by Amazon AWS.

While AWS keeps the precise location of its data centers confidential to ensure security and maintain privacy, the naming convention that Code42 uses for its destinations provides the general geographical location of the AWS data centers used. For example:

  • "AP": Asia-Pacific
  • "EU": European Union
  • "US": United States

Following are examples of destination names:

  • Code42 Destination AP Southeast 1
  • Code42 Destination AP Southeast 2
  • Code42 Destination EU Central
  • Code42 Destination EU West
  • Code42 Destination US East
  • Code42 Destination US West

For more information about AWS data storage regions, see the article Amazon Cognito Identity endpoints and quotas.

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