Where is my data stored?
Overview
You may need to know where Code42 stores your data in order to plan for disaster recovery, or to meet privacy compliance requirements. This articles describes where your data is stored.
Considerations
- Data is always encrypted when in servers in our data centers as well as when in transit. For more information, see Code42 architecture.
- To enforce secure access to your data, ensure that firewalls are open only to designated ports. See IP addresses and ports used by the Code42 platform.
User and device data
User and device data displayed in the Code42 console is stored in data centers hosted by Amazon AWS. The general geographical location of the data centers is indicated in the Code42 cloud URL. For example:
- "eu": European Union
- "ir": Ireland
- "us": United States
The Code42 cloud locations are:
File activity metadata
Incydr collects metadata about file activity to provide details and context for file events. For information about the kind of metadata collected, see Introduction to Incydr.
File activity metadata is stored in data centers hosted by Amazon AWS. The AWS data centers are in the same regions where your Code42 cloud is located:
- United States
Metadata is stored in AWS regions in the United States (for example, us-east-1). - European Union
Metadata is stored in AWS regions in the European Union (for example, eu-west-1).
For more information about AWS data storage regions, see the article Amazon Cognito Identity endpoints and quotas.
Files
Incydr Professional, Enterprise, Horizon, and Gov F2
Files collected for download and in cases are stored in data centers hosted by Amazon AWS. The general geographical location of the data centers is indicated in the Code42 cloud URL. For example:
- "eu": European Union
- "ir": Ireland
- "us": United States
The Code42 cloud locations are:
Incydr Basic, Advanced, and Gov F1
Code42 backs up files from your computers and stores them in destinations within data centers hosted by Amazon AWS.
While AWS keeps the precise location of its data centers confidential to ensure security and maintain privacy, the naming convention that Code42 uses for its destinations provides the general geographical location of the AWS data centers used. For example:
- "AP": Asia-Pacific
- "EU": European Union
- "US": United States
Following are examples of destination names:
- Code42 Destination AP Southeast 1
- Code42 Destination AP Southeast 2
- Code42 Destination EU Central
- Code42 Destination EU West
- Code42 Destination US East
- Code42 Destination US West
For more information about AWS data storage regions, see the article Amazon Cognito Identity endpoints and quotas.