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Who is this article for?

Incydr Professional, Enterprise, Gov F2, and Horizon
Incydr Basic, Advanced, and Gov F1

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Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, yes.

Incydr Basic, Advanced, and Gov F1, yes.

CrashPlan Cloud, no.

Retired product plans, no.

CrashPlan for Small Business, no.

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Code42 Support

Retrieve device logs from the Code42 console

Overview

Code42 administrators can use the Code42 console to retrieve Code42 app logs from devices for use in troubleshooting. 

Considerations

Incydr Professional, Enterprise, and Horizon

Incydr Basic and Advanced

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