Monitor your Code42 environment health

Overview

A healthy Code42 environment is one that actively collects file activity from active endpoints or data connections and reports it in the Code42 console for review and investigation in Forensic Search, on dashboards, and in Alerts. If devices and data connections aren't reporting events as expected, you may be blind to activity that's putting your valuable business data at risk.

In addition, an unmanaged environment can include any number of users who are no longer with the organization or devices that are no longer used to connect to Code42. These unneeded users and unused devices pose risks to your organization's security strategy:

• Unnecessary data may violate your organization's data retention policies.
• They delay investigations by making it difficult to understand which questions need to be answered.
• It's difficult to diagnose which users or devices are involved in risky activity, resulting in unfocused investigations and unclear outcomes.
• They cause processing delays and inefficiencies.

This page lists resources for monitoring the health and status of your Code42 environment.

Code42 environment health

Click the section below corresponding to your Incydr product plan for resources on monitoring your Code42 environment health. Find your product plan in the Code42 console on the Account menu.

Code42 system status

To see the current status of the Code42 cloud and our support services, including ticket, chat, and phone systems, visit our Code42 status page.

Additional resources