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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, yes.

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Code42 Support

File and folder hierarchy

Overview

This article lists the names and locations of Code42 application and log files on user devices. If you need to access logs, identity files, and other essential files and folders for troubleshooting, refer to this guide to find them.

Incydr Professional, Enterprise, Horizon, and Gov F2

Incydr Basic, Advanced, and Gov F1