Overview
Code42 can only connect to your Box, Google, Microsoft, or Salesforce environment when supported by that vendor's product plan or license. This article summarizes the vendor licenses required for Code42 data connections in two ways, for reference: by data connection type and by vendor. Confirm that you have the required vendor licenses before connecting Code42 to those environments.
Licenses required by data connection type
Business tools
To connect Code42 to your Salesforce environment to monitor for report downloads, you must have both one of the required editions and one of the required add-on subscriptions listed below.
The Code42 connection may successfully authorize and connect to your environment without the required add-on subscription enabled in your Salesforce account, but then immediately transitions to an error state. To determine whether your Salesforce account includes the required add-on, verify that the View Real-Time Event Monitoring Data permission is available and selected in the Code42 service account's profile.
Code42 monitoring requires the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions
You must have either the
Salesforce Shield or
Salesforce Event Monitoring add-on subscriptions to use the Code42 Salesforce data connection. Only these subscriptions include the
View Real-time Event Monitoring Data permission required to collect information about reports downloaded from your Salesforce environment.
Cloud storage
Verify that you have one of these vendor licenses before connecting Code42 to your cloud storage environment for monitoring.
| Box |
Google Drive |
Microsoft OneDrive |
Requires one of these Box plans:
- Business
- Business Plus
- Enterprise
- Enterprise Plus
|
Requires one of these Google plans:
- Business Standard
- Business Plus
- Enterprise Standard
- Enterprise Plus
|
Requires a Microsoft license or subscription that includes:
|
Email services
Verify that you have one of these vendor licenses before connecting Code42 to your email service environment for monitoring.
| Gmail |
Microsoft Office 365 |
Requires one of these Google plans:
- Business Starter
- Business Standard
- Business Plus
- Enterprise Standard
- Enterprise Plus
|
Requires a Microsoft license or subscription that includes Exchange Online.
|
Licenses required by vendor
Box
Requires one of these Box plans:
- Business
- Business Plus
- Enterprise
- Enterprise Plus
Google
Code42 offers 2 data connections for Google environments: one to monitor files shared in your organization's corporate Google Drive, and one to monitor file attachments sent through your organization's corporate Gmail accounts.
| Google Drive |
Gmail |
Requires one of these Google plans:
- Business Standard
- Business Plus
- Enterprise Standard
- Enterprise Plus
|
Requires one of these Google plans:
- Business Starter
- Business Standard
- Business Plus
- Enterprise Standard
- Enterprise Plus
|
Microsoft
Code42 offers two data connections for Microsoft environments: one to monitor files shared in your organization's corporate OneDrive, and one to monitor file attachments sent through your organization's corporate Microsoft Office 365 email accounts.
| OneDrive |
Microsoft Office 365 |
Requires a Microsoft license or subscription that includes:
|
Requires a Microsoft license or subscription that includes Exchange Online.
|
Salesforce
To connect Code42 to your Salesforce environment to monitor for report downloads, you must have both one of the required editions and one of the required add-on subscriptions listed below.
The Code42 connection may successfully authorize and connect to your environment without the required add-on subscription enabled in your Salesforce account, but then immediately transitions to an error state. To determine whether your Salesforce account includes the required add-on, verify that the View Real-Time Event Monitoring Data permission is available and selected in the Code42 service account's profile.
Code42 monitoring requires the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions
You must have either the
Salesforce Shield or
Salesforce Event Monitoring add-on subscriptions to use the Code42 Salesforce data connection. Only these subscriptions include the
View Real-time Event Monitoring Data permission required to collect information about reports downloaded from your Salesforce environment.
