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Incydr Professional, Enterprise, Horizon, and Gov F2
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Code42 Support

Vendor license requirements for Code42 data connections

Overview

Code42 can only connect to your Box, Google, Microsoft, or Salesforce environment when supported by that vendor's product plan or license. This article summarizes the vendor licenses required for Code42 data connections in two ways, for reference: by data connection type and by vendor. Confirm that you have the required vendor licenses before connecting Code42 to those environments.

Licenses required by data connection type

Business tools

To connect Code42 to your Salesforce environment to monitor for report downloads, you must have both one of the required editions and one of the required add-on subscriptions listed below. 

You must have one of these Salesforce Classic or Lightning Experience editions... ...and one of these add-on subscriptions
Enterprise Salesforce Shield
Unlimited Salesforce Event Monitoring
Developer  

The Code42 connection may successfully authorize and connect to your environment without the required add-on subscription enabled in your Salesforce account, but then immediately transitions to an error state. To determine whether your Salesforce account includes the required add-on, verify that the View Real-Time Event Monitoring Data permission is available and selected in the Code42 service account's profile.

Code42 monitoring requires the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions
You must have either the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions to use the Code42 Salesforce data connection. Only these subscriptions include the View Real-time Event Monitoring Data permission required to collect information about reports downloaded from your Salesforce environment.

Cloud storage

Verify that you have one of these vendor licenses before connecting Code42 to your cloud storage environment for monitoring.

Box Google Drive Microsoft OneDrive

Requires one of these Box plans:

  • Business
  • Business Plus
  • Enterprise
  • Enterprise Plus

Requires one of these Google plans:

  • Business Standard
  • Business Plus
  • Enterprise Standard
  • Enterprise Plus

Requires a Microsoft license or subscription that includes:

Email services

Verify that you have one of these vendor licenses before connecting Code42 to your email service environment for monitoring.

Gmail Microsoft Office 365

Requires one of these Google plans:

  • Business Starter
  • Business Standard
  • Business Plus
  • Enterprise Standard
  • Enterprise Plus

Requires a Microsoft license or subscription that includes Exchange Online.

Licenses required by vendor

Box

Requires one of these Box plans:

  • Business
  • Business Plus
  • Enterprise
  • Enterprise Plus

Google

Code42 offers 2 data connections for Google environments: one to monitor files shared in your organization's corporate Google Drive, and one to monitor file attachments sent through your organization's corporate Gmail accounts.

Google Drive Gmail

Requires one of these Google plans:

  • Business Standard
  • Business Plus
  • Enterprise Standard
  • Enterprise Plus

Requires one of these Google plans:

  • Business Starter
  • Business Standard
  • Business Plus
  • Enterprise Standard
  • Enterprise Plus

Microsoft

Code42 offers two data connections for Microsoft environments: one to monitor files shared in your organization's corporate OneDrive, and one to monitor file attachments sent through your organization's corporate Microsoft Office 365 email accounts.

OneDrive Microsoft Office 365

Requires a Microsoft license or subscription that includes:

Requires a Microsoft license or subscription that includes Exchange Online.

 

Salesforce

To connect Code42 to your Salesforce environment to monitor for report downloads, you must have both one of the required editions and one of the required add-on subscriptions listed below. 

You must have one of these Salesforce Classic or Lightning Experience editions... ...and one of these add-on subscriptions
Enterprise Salesforce Shield
Unlimited Salesforce Event Monitoring
Developer  

The Code42 connection may successfully authorize and connect to your environment without the required add-on subscription enabled in your Salesforce account, but then immediately transitions to an error state. To determine whether your Salesforce account includes the required add-on, verify that the View Real-Time Event Monitoring Data permission is available and selected in the Code42 service account's profile.

Code42 monitoring requires the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions
You must have either the Salesforce Shield or Salesforce Event Monitoring add-on subscriptions to use the Code42 Salesforce data connection. Only these subscriptions include the View Real-time Event Monitoring Data permission required to collect information about reports downloaded from your Salesforce environment.
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