This article describes Code42 cloud data retention upon conclusion of service.
This retention policy applies to Code42 cloud customers.
It does not apply to on-premises Code42 environments that use the Code42 cloud for storage. For on-premises Code42 environments, see Data retention for Code42 cloud storage.
Conclusion of service
If you do not renew your subscription with Code42, or the service is otherwise terminated, Code42 deletes your data collected through our services permanently within 90 days.
Once your service with Code42 has concluded, you will no longer have access to your data.
For questions, contact our Customer Champions for support.