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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

Code42 Support

Manage network bandwidth options


Code42 supports managing network bandwidth for user devices in a variety of ways. This article details the available options with links to additional resources. 

Resources for Code42 administrators

Configure global network settings

The Network tab on the Device Backup Default Settings screen in the Code42 console includes:

  • Backup-data transfer rates for:
    • When the user is present and away
    • Peak and off-peak business hours
  • DSCP settings
  • Proxy settings
  • Excluded wireless networks
  • TCP/IP buffer size

See the device backup network settings reference for details. 

Configure general backup settings

The General tab on the Device Backup Default Settings screen in the Code42 console includes settings that can impact network usage:

  • Backup times
  • The amount of CPU to use when the user is present or away
  • Backup destinations
  • Backup frequency

See the device backup general settings reference for details.

Manage remote network traffic

When large numbers of users work remotely, network traffic may overwhelm your virtual private network (VPN). To learn how to reduce the impact of Code42 network traffic from remote users, see Limit backup traffic for remote users.

Open ports for network access

To make sure that you have ports open for Code42 app access, see IP addresses and ports used by the Code42 platform.

Resources for Code42 app users

Use the Code42 app with limited bandwidth

To change settings in the Code42 app to better manage network bandwidth, see Use the Code42 app with limited bandwidth.

Exclude networks

To prevent the Code42 app from backing up over specified network adapters and wireless networks, ee Exclude networks used for backup.

Troubleshoot network connections

To test port connectivity for the Code42 app, see Test your network connection.

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