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Configure Incydr Flows

Overview

Incydr Flows provide an option for automating workflows, which Code42 manages and monitors. These integrations can help speed your processes for detecting, investigating, and responding to insider risks. This article explains how to configure Incydr Flows. 

Considerations

  • Incydr Flows are a paid service on some product plans.  
  • Incydr Flows are not available in the Code42 federal environment.
  • Incydr Flows requires assistance and setup from Code42 Professional Services. Contact your Customer Success Manager (CSM) to engage the Code42 Professional Services team and get started.

Before you begin

Define use cases

Work with the Code42 Professional Services team to determine what systems and workflows to integrate to meet your goals in mitigating insider risk. For more information about example use cases, see Introduction to Incydr Flows

Prepare a Code42 user account

To configure Incydr Flows connections, you must have the credentials for the Code42 service account or other system integrated with the workflow. 

Configure vendor systems

Configure your vendor systems to allow information to flow between those tools and Incydr. Configure the following systems to prepare them for use with Incydr Flows:

Enable third-party cookies

In order for you to configure connections, third-party cookies must be enabled in your web browser settings. For instructions on enabling third-party cookies, consult the documentation for your web browser.  

Steps

Once Code42 Professional Services completes initial setup of your Incydr Flows, go to Data Connections to configure your Code42 connection and connections to additional systems

Configure your Code42 connection

Configure your Incydr Flows connection to establish the environment and credentials to use when sending data to Code42 from other systems, or to other systems from Code42. 

  1. Sign in to the Code42 console
  2. Go to Administration > Integrations > Data Connections.
  3. Select the Code42 automated integration. 
    The Code42 dialog displays. 
    Code42 details
  4. Enter the URL for your Code42 environment. 
  5. Enter the username and password for the service account you created previously
  6. Click Connect
    A connection success message appears. 

Configure additional connections 

Depending on your use case, additional connections appear on the Data Connections page, for example, Jira, Okta, or ServiceNow. Enter the configuration details to finish setting up this connection. 

  1. Sign in to the Code42 console
  2. Go to Administration > Integrations > Data Connections.
  3. Select the automated integration you want to configure. 
    The dialog displays. The following example shows Jira. 
    Jira details
  4. Complete the required fields. 
  5. Click Connect

Disconnect Incydr Flows 

You may want to disconnect an Incydr Flows integration to update the connection or authentication details, or to stop the flow of data to or from Code42. 

  1. Sign in to the Code42 console
  2. Go to Administration > Integrations > Data Connections
  3. Select the automated integration you want to configure. 
    The dialog displays.
    Disconnect_Jira
  4. Click Disconnect
    The Incydr Flows connection remains available on the Data Connections page. To disable and remove it completely, contact your Customer Success Manager (CSM) to engage the Code42 Professional Services team. 
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