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Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, yes.

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Add users from the Code42 console

Who is this article for?

Incydr Professional, Enterprise, Horizon, and Gov F2
Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.

Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, yes.

Incydr Basic, Advanced, and Gov F1, yes.

Overview

This article describes how to add users to the Code42 console, as well as suggestions for when to use each method. Common ways to add users from the Code42 console include: 

  • Entering information manually for each user
  • Provisioning users from a third-party directory

Considerations

  • A user account functions as a container for a single user’s devices. Users cannot restore files from another user’s devices unless they have the appropriate administrative privileges.
  • After a user is added, the Code42 app must be installed on each user's device in order to begin monitoring and backup operations.
  • Once a computer is added to a user account, it cannot be moved to a different user account without restarting the backup.
Use unique usernames and passwords
Each individual user needs a unique username and password. Sharing credentials across multiple users is a large security and data privacy risk because users can download backed up files from every device using the same username. 

Add users manually

Entering information manually for each user is an easy way to quickly add a few users.

Add multiple users
If you need to add many users at once, see the options below for uploading a text filesending email invitations, or provisioning users. These methods are faster and more efficient when you're adding large groups of users.

Incydr Professional, Enterprise, Horizon, and Gov F2

Incydr Basic, Advanced, and Gov F1

Add users by provisioning

This method syncs your Code42 console with a third-party directory or provisioning provider. Once configured, new users are automatically added to the Code42 console from the provider.

Identity_management

SCIM Provisioning

Use this method if you currently have a provisioning provider that uses the SCIM 2.0 protocol or if you want to start maintaining users in a centralized directory. Code42 customers can use Okta's provisioning features for free. Learn more about Code42 provisioning and how to configure it in our introduction to SCIM provisioning article

Code42 User Directory Sync

Code42 User Directory Sync enables you to use LDAP to sync your directory service with Code42. To configure it, contact your Customer Success Manager (CSM). 

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