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Instructor, no.

Incydr Professional, Enterprise, Horizon, and Gov F2, no.

Incydr Basic, Advanced, and Gov F1, yes.

Code42 Support

Backup status report reference


The following reports provide an overview of backup activity in your Code42 environment:

This article describes the content of the reports and explains how to configure their frequency and recipients. For more information about how these reports can be used to your advantage, see Use reports to monitor your environment.

These reports show devices that are not backing up. For help resolving backup problems with devices, see Identify and resolve device issues in the Code42 console.


To allow email from Code42, ensure that is added to your email server's allowlist. If you suspect that email is not arriving from Code42, contact our Technical Support Engineers.

Configure backup reports

  1. Sign in to the Code42 console.
  2. Select Administration > Environment > Organizations.
  3. Select the organization you want to report on.
    The organization details appear.
  4. Select Actions > Edit organization info.
  5. Select the Reporting tab.
  6. Configure your report settings:
    • In General > Send backup report: Select the days of the week that Code42 sends the Code42 for Enterprise Backup Status Report.
    • In General > Recipients and Additional recipients: Select whom reports go to. The following reports will be sent to individuals in the recipients list:
    • In Alerts > No backup for: Enter the number of days when a device's backup status enters the warning or critical state. Code42 sends the New Code42 for Enterprise Backup Alerts report when this occurs.
  7. Click Save.
Disabled inheritance
If you disable inheritance for an organization, that organization is not affected by changes to its parent organization.

Backup status report

The following report is emailed with the subject line Code42 for Enterprise Backup Status Report.

Backup Report - Multiple organizations

Item Description
a Reporting Period

Start and end dates for this report.

b Username Name of the user for the computer listed.
c Source / Computer

Name of the source computer.

d Target

Name of the destination.

e Selected

Size of the selection of files being backed up.

f Change

Change in size of file selection. A ↑ (up arrow) indicates an increase since the last report; a ↓ (down arrow) reflects a decrease since the last report.

g Files

Number of files backed up.

h Backed Up %

Percent of selected files backed up.

i Last Completed

Number of days since this computer was 100% backed up. If the computer is still in its initial backup and has never been 100% backed up, this column displays Last Activity.

j Last Activity

Number of days since any backup data was sent to the specified destination from this computer.

k Restore Period Displays restore statistics for this reporting period and all time.
l Total Number of restore jobs initiated during the restore period.
m Users Number of users that performed restores during the restore period.


Total size of files that were restored during the restore period.
o Files

Number of files that were restored during the restore period.

p Organization The organization and any child organization for the statistics shown.
q Status Devices listed in black text are backing up normally. Devices listed in yellow have passed your warning threshold; devices in red have passed your critical threshold.
r Support Link to the official Code42 support site.
s My Account Link to the Code42 console's Sign In screen.

Backup alerts report

The following report is emailed with the subject line New Code42 for Enterprise Backup Alerts.

New Backup Alerts email

Item Description
a Reporting date

The date and time the report is generated. 


The report is sent when a device's backup status enters the warning or critical state as defined in the organization reporting settings.

b Organization The name of the organization the report is generated for: New <organization name> Backup Alerts.
c Username / Name The Code42 username and display name of the user for the listed computer.
d Computer GUID The globally unique identifier of the computer that has not backed up.
e Computer name

Name of the computer that has not backed up.

f Last Connect

Number of days since the computer last connected to the Code42 cloud.

g Last Backup

Number of days since any backup data was sent from this computer. 

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