App Downloads reference

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Who is this article for?

Incydr Professional, Enterprise, Gov F2, and Horizon

Incydr Basic, Advanced, and Gov F1

Find your product plan in the Code42 console on the Account menu.
Not an Incydr customer? For CrashPlan articles, search or browse.

Instructor, no.

Incydr Professional, Enterprise, Gov F2, and Horizon, yes.

Incydr Basic, Advanced, and Gov F1, yes.

CrashPlan Cloud, yes.

Retired product plans, yes.

CrashPlan for Small Business, no.

Overview

The App Downloads page displays the Code42 app versions available in your Code42 environment, and provides links for users and administrators to download the Code42 app.

In Incydr Professional, Enterprise, and Horizon, this page is called Downloads.

Considerations

Incydr Professional, Enterprise, and Horizon

Downloads

To access Downloads:

Sign in to the Code42 console.
Select Administration > Agent Management > Downloads.

Downloads screen with annotations

Item		Description
a	Operating system	The device operating system for each Code42 app.
b	Hash (SHA-1)	The SHA-1 hash of the Code42 app installer. This enables you to validate the authenticity of the downloaded file. To validate the file: Use your tool of choice to calculate the SHA-1 hash of the downloaded file. Confirm the hash of your installer file matches the hash displayed in the Code42 console.
c	Installer extension	The file extension type for each installer file.
d		Copies the download link to your clipboard.
e		Downloads the Code42 app to your local file system.

Extract necessary files for deployment
If you are unable to deploy an EXE file for Windows downloads, extract the MSI file using one of these methods. You must also install a dependency included in the EXE: the Microsoft Visual C++ Redistributable version 14.20.27508.0 or newer (if it's not already on your device).

For Mac downloads, you can convert a DMG file to a PKG file to meet your deployment needs.

Incydr Basic and Advanced

App Downloads

To access App Downloads:

Sign in to the Code42 console.
Select Administration > Client Management > Downloads.

App Downloads with annotations

Item		Description
a	Operating System	The device operating system for each Code42 app. Use Mac - Apple Silicon processor for devices using Apple chips such as M1. Upon upgrade, M1 devices automatically use this installer. Use Mac - Intel processor for Intel-based Macs.
b	Version	Version for each Code42 app.
c	Build Number	Build number for each Code42 app.
d	App	Name for each Code42 app.
e	Hash (SHA-1)	The SHA-1 hash of the Code42 app installer. This enables you to validate the authenticity of the downloaded file. To validate the file: Use your tool of choice to calculate the SHA-1 hash of the downloaded file. Confirm the hash of your installer file matches the hash displayed in the Code42 console.
f	Download Apps	Downloads the Code42 app to your local file system.