Incydr administration
- Planning and installing
- This guide provides planning and installing instructions.
- Add user data sources
- Administrator's guide to getting started with the Code42 environment
- Available languages for Code42 products
- Best practices for using Code42 with EDR software
- Code42 console settings
- Code42 FAQs
- Code42 platform hardware and software requirements
- Considerations for defining your backup policies
- Identify IP addresses used by Code42 data connectors
- Implement Incydr: Introduction
- Incydr videos from Code42 University
- Install the insider risk agent
- Introduction to Incydr
- IP addresses and ports used by the Code42 platform
- Manage app installations in your Code42 environment
- Security hardening best practices
- Supported operating systems
- User device resources
- Validate signature for Red Hat agent installer
- Configuring
- This guide provides an overview of your configuration options. In addition, this guide includes articles on how to manage users, security, and more.
- Add a cloud alias to a user profile
- Add organizations for user management
- Add users from the Code42 console
- Agent customizations
- Connect Code42 to Box
- Connect Code42 to Gmail
- Connect Code42 to Google Drive
- Connect Code42 to Microsoft Office 365 email
- Connect Code42 to OneDrive
- Connect Code42 to Salesforce
- Backup sets
- Install the Code42 app for multiple user accounts on one device
- BambooHR configuration for Incydr Flows
- Cloud storage data connections overview
- Configure an organization's authentication provider settings
- Configure a legal hold
- Configure Box for the Code42 data connection
- Configure Code42 for use with Amazon WorkSpaces
- Configure CPU usage in the Code42 console
- Configure device backup settings
- Configure DSCP
- Best practices for file exclusions and preservation policies
- Configure Google Drive for the Code42 data connection
- Configure Incydr Flows
- Configure message services
- Configure Microsoft for the Code42 OneDrive data connection
- Configure Salesforce for the Code42 data connection
- Configure vendor systems for use with Incydr Flows
- Manage cases
- Create a legal hold matter
- Create a legal hold preservation policy
- Disable zip file web restores
- Email services overview
- Enable endpoint monitoring and file metadata collection
- Enable FIPS mode on Windows devices
- Files excluded from backup by default
- Get started with Code42 cloud backups
- How to integrate Code42 and Zapproved for eDiscovery
- Identity management
- Include and exclude files for backup
- Introduction to adding data connections
- Introduction to Incydr Flows
- Introduction to SCIM provisioning
- Jira configuration for Incydr Flows
- Limit backup traffic for remote users
- Lock proxy settings in the Code42 console
- macOS permissions for Incydr Basic, Advanced, and Gov F1
- macOS permissions for the insider risk agent
- Manage network bandwidth options
- Microsoft Teams configuration for Incydr Flows
- Network resources
- Permissions required by the Microsoft Office 365 email connector
- Permissions required for the Box connector
- Permissions required for the Gmail connector
- Permissions required for the Google Drive connector
- Permissions required for the Microsoft OneDrive connector
- Permissions the Code42 Salesforce service account user requires
- Reference information for including or excluding files for backup
- Salesforce data connection overview
- Scope a data connection
- Show or hide Code42 app visibility on user devices
- Slack configuration for Incydr Flows
- Two-factor authentication for local users
- Workday configuration for Incydr Flows
- Monitoring and managing
- This guide contains tutorials, reference materials, and best practices for monitoring and managing your Code42 environment. The information contained in this guide can help you identify potential problems and make sure your Code42 environment is running smoothly.
- Add reference information to devices, users, and organizations
- Agent registration issues
- Archive maintenance
- Best practices for defending against ransomware
- Block, deauthorize, and deactivate
- Cloud storage activity monitored by a Code42 data connection
- Code42 API resources
- Code42 App for Splunk Phantom
- Code42 architecture
- Code42 directory sync report and errors
- Code42 for IBM Resilient
- Code42 for IBM Resilient customization settings
- Code42 Insider Threat app for Splunk reference
- Code42 Instructor
- Code42 integrations resources
- Cold storage
- Collect files from a legal hold
- Configure a Vault server to hold your Code42 archive keystore
- Deactivate and reactivate users and devices
- Deauthorize and resume monitoring a data connection
- Detect and respond to insider risks
- eDiscovery integration guide
- Export Sync Log data
- File and folder hierarchy
- Incydr file categories
- Forensic Search use cases
- How Code42 handles your encryption keys for file backup
- How Code42 User Directory Sync works
- Create and manage alert rules
- Identify and resolve device issues in the Code42 console
- Identify Code42 app versions on user devices
- Identify file activity with increased risk severity
- Identify Salesforce users with the "Report export" permission
- Import CSV reports to Microsoft Excel
- Incydr's trusted activity model
- Initial file metadata collection scan FAQs
- Install and manage the Code42 app for Cortex XSOAR
- Install and manage the Code42 Insider Threat app for Splunk
- Integrate Code42 with LogRhythm
- Integrate Code42 with Rapid7
- Integrate Code42 with Sumo Logic
- Introduction to Code42 Instructor
- Introduction to py42, the Code42 Python SDK
- Introduction to the Code42 command-line interface
- Manage watchlists
- Manage your archive keystore
- Monitor and improve Incydr environment health
- Monitor your Code42 environment health
- Protect your data when a device is lost or stolen
- Purge cold storage
- Use reports to monitor your environment
- View cloud storage files
- Restore files from the Code42 console
- Retrieve device logs from the Code42 console
- Roles resources
- Search file activity with Forensic Search
- Secure data throughout employee tenure
- Send Instructor lessons with the Actions menu
- Trust and cloud activity
- Upgrade Vault
- Users and organizations resources
- Code42 User Directory Sync resources
- Use Code42 to simplify device migration
- View and manage alert notifications
- View and manage cloud storage file sharing permissions
- View cloud storage file activity in Incydr
- View downloaded Salesforce report activity in Incydr
- View Insider Risk Trends for your organization
- View legal hold events
- Where is my data stored?
- Troubleshooting
- This guide includes troubleshooting information and related solutions for issues you may encounter when managing your Code42 environment.
- Backup occurs over excluded wireless networks connected to VPN
- Backup speed does not match available bandwidth
- Device backup critical
- Device backup warning
- Device cannot connect due to deep packet inspection
- Endpoint monitoring not compatible with upgraded encryption settings
- File restore process and restore speeds
- File selection shows 0 MB selected
- Hash error messages
- Incorrect capitalization in the file selection
- macOS missing tab title and URL for Google Chrome events
- "No file available for download" reasons
- Real-time changes not detected due to case sensitivity
- Reauthorize and enable the Code42 custom app in Box
- Recover from ransomware
- Resolve accidental uploads to iCloud
- Resolve devices marked as duplicate
- Resolve email domain already exists error
- Resolve endpoints that are not reporting security events
- Resolve extreme scale from large manifest files
- Resolve Google Drive security data errors
- Resolve Google Super Admin errors
- Resolve maximum user drives exceeded errors
- Resolve "Microsoft Audit Log is inaccessible" errors for OneDrive
- Resolve required Salesforce event stream errors
- Resolve Salesforce API quota errors
- Resolve Salesforce connected app revocation errors
- Resolve Salesforce service account user or profile errors
- Resolve slowed performance of Google Drive and Gmail data collection
- Resolve "There is an issue with the connection" error
- Troubleshoot app permission errors for Microsoft OneDrive and Office 365 email
- Troubleshoot Code42 Google Services API client issues
- Troubleshoot missing file events for Google Drive
- Troubleshoot missing file events for Microsoft Office 365 email
- Unable to sign in to the Code42 console due to content filtering
- Unexpected file events on removable media
- Usernames are missing from Google Drive "Shared with users" lists
- Verify macOS full disk access status
- Web restore troubleshooting tips
- Why does the Code42 app show a different amount of storage used than the Code42 console?
- Licenses
- This guide provides information for licenses. You will find articles explaining how licenses work as well as how to view your licensing information.
- Code42 console reference
- This guide provides reference information for the Code42 console. Each article focuses on a specific area of the Code42 console and provides descriptions of the available fields and actions.
- Code42 console overview
- Agent Management Customizations reference guide
- Agent Updates reference guide
- Alert rule settings reference
- All Users reference
- API clients
- Archive keystore reference
- Audit Log
- Audit Log event details
- Organizations - Device Backup Defaults - Reporting settings reference
- Backup status report reference
- Backup Usage reference
- Cases reference
- Changes to the Code42 console navigation
- Code42 console command-line interface reference
- Code42 console restore reference
- Code42 predicts filenames for Salesforce report downloads
- Support Access reference
- Data Connections reference
- Define in-network IP addresses
- Departing employee risk report reference
- Deployment policies reference
- Devices reference
- Organizations - Device Backup Defaults - Backup settings reference
- Organizations - Device Backup Defaults - General settings reference
- Organizations - Device Backup Defaults - Network settings reference
- Organizations - Device Backup Defaults - Security settings reference
- Device Status report reference
- Downloads reference
- Endpoint dashboard reference
- Endpoint Monitoring settings reference
- File event exclusions
- File event metadata changes June 2022
- File event metadata reference
- Forensic Search reference
- Identity management reference
- Incydr Labs
- Legal Hold reference
- Manage Rules reference
- My Profile reference
- Organizations - Endpoint Data Collection reference
- Organizations - Proxy reference
- Organizations reference
- Organization Backup report reference
- Recommended rules reference
- Reporting reference
- Review Alerts reference
- Risk Exposure dashboard reference
- Risk settings reference
- Trusted activity
- Users reference
- User Backup report reference
- User Profile reference
- Watchlists reference
- Administrator resources glossary
- List of administrator-related terms and definitions.