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Code42 Support

Which CrashPlan version am I using?

Applies to:
  • CrashPlan for Small Business
  • Code42 CrashPlan (previously CrashPlan PROe)


This article describes how to learn which version of the Code42 app you are using.

Why does the version matter?

To ensure that a support article matches the software you're using, choose your version from the Applies to menu:

applies-to menu

Learn your version number

Learn the precise version number of your Code42 app as follows:

  1. Open the Code42 app.
  2. From the menu bar for your operating system:
    • Windows: Click Help > About Code42
    • Mac: Click Code42 CrashPlan > About Code42
    • Linux: Click Help > About Code42
  3. Note the version shown.Code42 CrashPlan about version

On older Code42 apps

In versions 4.x and earlier, a Code42 app reported its version number as follows:

  1. Open the CrashPlan app.
  2. Go to Settings > Account.
  3. From Version, note the digits shown.

Settings > Account screen

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