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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Version 5 | Version 4Link: What version am I on?

Code42 Support

Speed up your backup

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Version 5 | Version 4Link: What version am I on?

Overview

Designed to make minimal demands on your computer's resources, the Code42 app default settings favor quiet, background operation over outright speed. However, during your initial backup or after adding a large number of files to your backup selection, you may decide speed is more important.

This article outlines some of the factors affecting backup speed and some temporary adjustments to help backup complete more quickly, as well as some items to consider before changing any settings.

Considerations

  • Even under ideal conditions, the initial upload process can take a while. Backup times may range anywhere from a few days to a month or more, depending on your upload speed and the total size of the files you have selected to back up. 
  • The adjustments described here are meant to be temporary. Once the backup is completed, the Code42 app only uploads the changes made to files, so you can return to the default backup settings and allow the Code42 app to back up continuously and quietly. See How backup works for more information.
  • Results of changing settings may not be immediately apparent. You may need to wait a day or so before noticing improvements.
  • CPU settings apply only to backup activity. They do not apply to Forensic File Search.

Factors affecting backup speed

The Code42 app does more behind the scenes during backup than simply transfer your files. The Code42 app de-duplicates, analyzes, compresses, and encrypts your data before sending it to your backup destinations. By taking these steps before sending your data to your backup destinations, the Code42 app: 

Additional factors can affect backup speed, including your individual hardware and network components and configuration. For more information, including speeds you can expect, see Backup speed does not match available bandwidth

Before you begin

We recommend disabling your computer's default sleep settings for the duration of any large backup job. This allows the Code42 app to run uninterrupted and complete the backup more quickly.

Steps

If upload speeds are slower than you expect, adjust the default Code42 app settings that prevent it from using too many system resources. Changing these settings increases the system resources available to the Code42 app to help speed up your backup.

Try the suggestions in order
Explore the options below in the order presented. If you see adequate improvement in speed after one or two changes, avoid making additional changes.

CPU settings

CPU settings apply to the amount of CPU processing time dedicated to Code42 app work, not to total CPU processing capacity. Therefore, while % CPU may be set at 20, for example, a system monitor may show that 70% of CPU capacity is used for the Code42 app at a particular point in time. For more information, see Configure CPU usage for backup in the administration console.

  1. Open the Code42 app.
  2. Navigate to Device Preferences:
  • Code42 app version 6.8.3 and later: Select settings button Settings.
  • Code42 app version 6.8.2 and earlier: 
    1. Click Details.
    2. Select the arrow next to your device name.
    3. Choose Device preferences.
      device preferences
  1. Select Usage.
  2. Increase the amount of CPU time to 90 - 100% when the user is both away and present. You can always scale back if the Code42 app interferes with your work. Learn more about how the Code42 app detects away and present settings
    Device preferences usage

Frequency settings

The Code42 app assumes that what you're working on now is most important so prioritizes your most recently changed files and backs them up first. The default setting is to back up new information every 15 minutes. This offers great protection and allows you to easily revert to a previous version of a file.

However, frequently backing up new work delays the Code42 app's opportunity for initial backup of old files. 

To promote backup of old files, reduce the frequency for new versions of new files. This trade off can be beneficial until your backup is complete.

Change frequency for large backups
Changing the backup frequency settings is most helpful for large backups and for file selections with very large files.

Steps for Code42 app version 6.5 and later 

Steps for Code42 app versions earlier than 6.5 

Network settings

  1. Open the Code42 app.
  2. Navigate to Device Preferences:
  • Code42 app version 6.8.3 and later: Select settings button Settings.
  • Code42 app version 6.8.2 and earlier: 
    1. Click Details.
    2. Select the arrow next to your device name.
    3. Choose Device preferences.
      device preferences
  1. Select Network.
  2. In Bandwidth Settings, increase the allowed transfer rate. WAN is for transferring data over the Internet and LAN is for transferring data over your computer's local network. Start by setting the limits to None. If this slows down your network, try dropping it back down to 1 Mbps, or lower if needed.
    Bandwidth settings in Network tab

Video

Watch the video below for information on how to speed up your backup.

Although this video provides instructions on speeding up your backup with CrashPlan for Small Business, the same process applies to Code42 for Enterprise.