Who is this article for?
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to app versions 6, 7, and 8.
Other available versions:
The Code42 app adjusts settings, such as CPU and bandwidth usage, based on if a user is using the device or if a user is away from the device. This article explains how the Code42 app detects when a user is present or away and explains dependencies for this detection, so you can ensure that the Code42 app is using the correct settings.
The method to detect away/present status depends on your operating system and your version of the Code42 app, as described below.
In Windows, the Code42 app relies on mouse and keyboard activity to determine if you are using your device. It may take up to 30 seconds to detect a change in status.
The Code42 app for Mac relies on mouse and keyboard activity to determine if you are using your device.
The Code42 app for Linux always uses the away setting.
Code42 community discussions
See what other Code42 administrators are saying in the Code42 community: