Skip to main content

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

HOME
GETTING STARTED
RELEASE NOTES
FAQs
APIs
SYSTEM STATUS
Code42 Support

How file decryption works during downloads

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

Overview

Before your files can be downloaded, they have to be decrypted with your key. The method for decrypting your files and accessing your key depends on how you download your files, as well as your security settings. This article describes the different options for downloading and decrypting files.

Familiarize yourself with the Archive Encryption Key Security options before reading this article.

File decryption

When and where your backed up files are decrypted varies based on which download method you choose. Refer to the table below for details.

  State of files stored at backup destination Method of file transmission How are files transmitted? Where are files decrypted?
Code42 app Encrypted Internet or direct connection 1 Communication channel secured with 256-bit AES encryption Your computer
Code42 console Encrypted Internet

HTTP or HTTPS 2

Code42 servers

1 If you download your files from a local destination, like an external hard drive, then files are not transmitted over a network. If you download your files from a cloud destination, like the Code42 cloud, files are transmitted over the Internet.

Your Code42 for Enterprise administrator can configure your Code42 environment to use HTTP or HTTPS.

Downloading files from the Code42 console
If you download from the Code42 console, your files are decrypted on the servers. If you don't want your decrypted files stored on the servers, download your files from the Code42 app.
  • Was this article helpful?