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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

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Code42 Support

Restore files

Overview

Data protection is about more than just recovering files after a disaster—it’s about having access to your files and file history, no matter what the reason.

Use the quick steps below to restore a few files from the Code42 app, or browse this guide for more in-depth information. To troubleshoot restore issues, see Unable to restore

Code42 app

Restore files from any device on your account using the Code42 app.

  1. See a list of backed-up files:
  • Code42 app version 6.8.3 and later:
    1. Click Restore Files.
    2. (Applies only if you have multiple devices) From the menu, select the device that originally backed up the files you want to restore.
  • Code42 app version 6.8.2 and earlier:
    1. Click Get Files.
  1. If you back up to multiple destinations, select the destination from Restore files from.

    For Code42 federal cloud destinations, the backup set list appears after Restore files from if you have multiple backup sets that use the same destination. Select the backup set that contains the files you want.

  2. Browse or search for a file.
  3. Mouse over the file, and click the download icon download icon, or select several files and click Restore Files (or Get Files in Code42 app version 6.8.2 and earlier).

restore files from the Code42 app

Access files on the go

Need a file when you're away from the Code42 app? You can also download your files from​​​​​ any web browser.

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