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Code42 Support

Open the Code42 app

Overview

The Code42 app is designed to run in the background quietly, so most of the time you won't know it's there. Here's how to open the app on your device if you forget where to find it. 

Windows

To open the Code42 app from the Windows menu:

  1. Click the Windows menu in the lower-left corner (or press the Windows key on your keyboard).
  2. Click All apps (or type "Code42" in the Windows search field).
  3. Select Code42 CrashPlan

To open the Code42 app from the Windows notification area:

  1. Click the up-arrow icon in the lower-right corner.
  2. Click the Code42 icon. Mac_c42_logo_in_menu_bar.png 
  3. Click the gear icon and select Open Code42.  

Mac

To open the Code42 app from the Applications folder:

  1. Open the Applications folder.
  2. Select CrashPlan.app

To open the Code42 app from the menu bar:

  1. Click the Code42 logo. Mac_c42_logo_in_menu_bar.png
  2. Click the gear icon.
  3. Select Open Code42.

To open the Code42 app with Spotlight:

  1. Press Command-Space bar to open the Spotlight search bar. 
  2. Type "CrashPlan."
  3. Press Enter or select the Code42 app from the list of applications. 

Linux

In Ubuntu or Red Hat, the Code42 app icon is added to the desktop by default when you install the app. To open the Code42 app, double-click the icon. 

In Ubuntu, you can also click the Dash icon (home button in the upper-left corner) and type "CrashPlan" to find the app. 

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