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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

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Code42 Support

Create your account in the Code42 app

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

Overview

After installing the Code42 app on your device, follow the steps below to create an account.

Considerations

  • To create an account, you may be asked to provide a server address and registration key. Contact your administrator if you do not know the appropriate server address or registration key.

Steps

  1. Open the Code42 app.
  2. Choose Sign up for an account.
    The Create a New Account screen appears.
    Create a new account
  3. Enter the Username associated with your account. You can use this username to:
    • Sign in to the Code42 console
    • Add additional computers to your account
  4. Enter the Registration Key provided by your administrator.
  5. Enter the Code42 Server Address provided by your administrator.
    Your administrator may prevent you from seeing or editing the Server Address. 
  6. Click Sign Up.
  7. Create a Password and Confirm Password.
    • Passwords must be at least 8 characters, but we recommend 16 characters or more.
    • Passwords must have at least one uppercase letter, one lowercase letter, and one number. Special characters and symbols are also allowed.
    • Passwords can't contain spaces or 3 or more repeating letters, numbers, or characters.
    • Passwords shouldn't contain common words or phrases that are easily guessed (like "password" or "letmein").
    • Never reuse passwords. Don't use a password for Code42 that you use for any other online account.
  8. Click Sign Up.
    After a few moments a message displays indicating that you have successfully created your account. Now you're ready to start backing up your files.
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