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Code42 Support

Create your account in the Code42 app

Available in:

Small Business
Applies to:


After installing the Code42 app on your computer, follow the steps below to create an account.


  • To create an account, you may be asked to provide a server address and registration key. Contact your administrator if you do not know the appropriate server address or registration key.
  • We recommend using a password that is at least eight characters long. Your password must use a minimum of five characters.


  1. Open the Code42 app.
  2. Choose Sign up for an account.
    Create a New Account
  3. Enter your First Name.
  4. Enter your Last Name.
  5. Enter the Username associated with your account. You can use this username to:
    • Sign in to the administration console
    • Add additional computers to your account
  6. Enter a Password to secure your account.
    Confirm the password.
  7. Enter the Registration Key provided by your administrator.
  8. Enter the Code42 Server Address provided by your administrator.
    For example:
    Your administrator may prevent you from seeing or editing the Server Address. 
  9. Click Sign Up.
    After a few moments a message displays indicating that you have successfully created your account. Now you're ready to start backing up your files.