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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5

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Code42 Support

Code42 app system requirements

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, yes.

CrashPlan for Enterprise, yes.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5

Overview

The minimum system requirements below are for the current version of the Code42 app.

Code42 platform system requirements are also available for Code42 server administrators.

Code42 app

  • These system requirements are the minimum requirements to install the Code42 app. We recommend using more powerful hardware for the best performance.
  • The Code42 app is not supported on devices running ARM processors, which includes most phones and tablets. 
  • If your backup is unusually large (more than 1 TB or 1 million files), you must configure the Code42 app to use more RAM than the minimum requirement.
  • The Code42 app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.  
  • The Code42 app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

Following are the minimum requirements for devices running the Code42 app. However, depending on usage, the Code42 app may need more than the listed minimums to operate effectively.

OS Hardware Software
Windows
  • 2 GHz dual-core CPU
  • 2 GB memory
  • 2 GB drive space

Supported Windows operating systems for devices in:

Mac

  • 2 GHz 64-bit Intel CPU
  • 2 GB memory
  • 2 GB drive space

Supported Mac operating systems for devices in:

Linux
  • 2 GHz CPU
  • 2 GB memory
  • 2 GB drive space

Supported Linux operating systems for devices in:1 

Install:

  • libgconf-2-4
  • libXScrnSaver
  • net-tools
  • libnss3
  • libxss1 (Ubuntu 14.04 only) 
  • libnsl (Red Hat Enterprise Linux 8.1 and later only)

1 The Code42 app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu

 

Previously supported operating system versions

For previously supported operating system versions, see our article on operating system support