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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, yes.

CrashPlan Cloud, yes.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Other available versions:

Version 5 | Version 4

Overview

Welcome to the data protection solution that stays out of your way while you work. To help protect your data from loss, Code42 automatically collects and stores every version of every file you have selected for backup across all your computers. When you need to recover a file or a version of a file, the Code42 app makes it easy to browse, search, and restore files from all of the computers on your account.

Follow the three quick steps below to start protecting your files from loss, corruption, and unwelcome file changes.

Step 1: Install the Code42 app

If the Code42 app isn’t already installed on your computer (also known as a device), check with your administrator for download links and instructions. For step-by-step instructions, see our guide to installing the Code42 app.

Step 2: Set up your backup

Your administrator may configure your Code42 app to begin backing up immediately after you sign in to a computer for the first time.

If your backup isn't already configured, the Code42 app will prompt you to set up your first backup set.

Video

Watch the short video below to learn how to set up your initial backup. For more videos, visit the Code42 University.

Code42 app version 6.8.3 and later

Code42 app version 6.7.x and earlier

Step 3: View backup status and download files

Now that you’re backing up, you can quickly view the status of your backup from the Code42 app icon in your notification area (Windows) or menu bar (Mac).

This is also a great time to download a file from your backup so that you can see how it works.

  1. Open the Code42 app.
  2. Go to your backed up files: 
  • Code42 app version 6.8.3 and later:
    1. Click Restore Files.
    2. (Applies only if you have multiple devices) From the menu, select the device that originally backed up the files you want to restore.
  • Code42 app version 6.8.2 and earlier:
    1. Click Get Files.
  1. Navigate to a file.file icon
  2. Mouse over the file and click the download iconDownload icon.
    Your download is added to Downloads with the default options. Download Activity displays the status of your download.
  3. Open Downloads and click Show folder Show folder to open the folder containing your file.

That's it! It's safe to close the Code42 app while your backup continues quietly, behind the scenes. If you turn your computer off, the Code42 app will resume where it left off the next time you turn the computer back on.

Additional topics

Read or browse the topics below for more information on getting started.

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