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Who is this article for?

Code42 for Enterprise
CrashPlan for Small Business

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

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Code42 Support

Code42 app version 8.2.0 changes to application and service names

Who is this article for?

Code42 for Enterprise
CrashPlan for Small Business

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app versions 6, 7, and 8.

Overview

Code42 app version 8.2.0, scheduled for release in mid-July, 2020, changes some instances of "CrashPlan" to "Code42" in the name of the application, service, and related file paths. This article details the complete list of changes and highlights some affected areas that may require your IT or Security teams to make corresponding updates to your internal processes. 

Affects

If your Code42 environment uses any of the following, update your configurations to use the new names and directories listed below to ensure compatibility with Code42 app version 8.2.0 and later:

  • Firewall rules, if based on the CrashPlanService name. (Firewall rules based on IP addresses are not affected.)
  • Application monitoring with device management tools like SCCM or Jamf to ensure the Code42 process is always running.
  • Code42 exceptions for antivirus, malware, or other security monitoring tools.
  • Automated or scripted deployment and installation processes that include the filename of the  .msi, .dmg, or .tgz Code42 installer.

Changes

If you have any scripts, monitoring, exceptions, or other processes that specifically reference any item in the Code42 app version 8.0.0 column, you must update those references to use the new value in the Code42 app version 8.2.0 column.

Many items – including the macOS bundle ID and file locations for logs, app data, and caches – remain the same. Only the items listed below changed in Code42 app version 8.2.0. 

Windows

Item Code42 app version 8.0.0 Code42 app version 8.2.0
Application / Start menu names
  • CrashPlan
  • CrashPlan Tray
  • Code42
  • Code42 Tray
Application location

Default install

C:\Program Files\CrashPlan\

 

Per user install

C:\Users\<username>\AppData\<Local or Roaming>\Programs\CrashPlan\

Default install

C:\Program Files\Code42\

 

Per user install

C:\Users\<username>\AppData\<Local or Roaming>\Programs\Code42\

Service name CrashPlanService Code42Service
Process names
  • CrashPlanService
  • CrashPlanDesktop
  • Code42Service
  • Code42Desktop
Installer file name
  • Code42CrashPlan_8.0.0_Win64.msi
  • Code42CrashPlan_8.0.0_Win32.msi
  • Code42_8.2.0_Win64.msi
  • Code42_8.2.0_Win32.msi
Upgrade location

Default install
C:\Program Files\CrashPlan\upgrade\

 

Per user install

C:\Users\<username>\AppData\Local\Programs\CrashPlan\upgrade\

Default install
C:\Program Files\Code42\upgrade\

 

Per user install

C:\Users\<username>\AppData\<Local or Roaming>\Programs\Code42\upgrade\

Launch script CrashPlanService.vbs LaunchService.vbs

Mac

Item Code42 app version 8.0.0 Code42 app version 8.2.0
Application / Finder name CrashPlan Code42
Application location

Default install

/Applications/CrashPlan.app/

 

Per user install

 ~/Applications/CrashPlan.app/

Default install

/Applications/Code42.app/

 

Per user install

~/Applications/Code42.app/

Activity monitor names
  • Code42 CrashPlan Service
  • Code42 CrashPlan
  • Code42 Service
  • Code42
Installer file name Code42CrashPlan_8.0.0_Mac.dmg Code42_8.2.0_Mac.dmg
Launch script com.crashplan.engine.plist com.code42.service.plist

Linux

Item Code42 app version 8.0.0 Code42 app version 8.2.0
Desktop shortcut

CrashPlan

Not applicable. Icon removed.

Application menu name CrashPlan Code42
Installer file name Code42CrashPlan_8.0.0_Linux.tgz Code42_8.2.0_Linux.tgz
Launch script
  • Background service: CrashPlanEngine
  • App: CrashPlanDesktop
  • Background service: service.sh
  • App: desktop.sh
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