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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 6.

Other available versions:

Version 5 | Version 4Link: What version am I on?

Code42 Support

Attach an archive

Overview

When you back up files to a destination, Code42 stores your backup as an archive. When you are backing up to a local destination, like an external drive, you may need to re-attach the archive to the Code42 app if you:

  • Move the archive to another drive (for example, if you upgrade to a larger drive)
  • Replace your device

In these scenarios, follow the steps below to attach the archive.

Considerations

Attaching an archive only applies to local backups, not to cloud destinations like the Code42 cloud.

Steps

  1. Connect the drive containing the archive to your device.
  2. Open the Code42 app.
  3. Navigate to Backup Set Settings
  • Code42 app version 6.8.3 and later:
    1. Select Settings gear icon.
    2. Select Backup Sets.
  • Code42 app version 6.8.2 and earlier:
    1. Select Details.
    2. Select the action menu.
  1. From Destinations, choose Change.
    Select a destination
  2. Click Add A Local Destination.
  3. From your file browser, select the drive or folder containing the backup archive you would like to add.
    The GUID of the drive or folder must match the device ID of your current device. Look for the folder that matches the current device ID: for example, 948212309528060501.
  4. When prompted, click Add Backup to confirm you want to add the backup archive from the drive or folder you selected.
  5. Select the local destination from the list of available destinations.
  6. Click Save.

Next step: Download files

To download files to your device after attaching the archive, please see Download files from the Code42 app.