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Code42 Support

Back up networked storage or NAS devices

Available in:

StandardPremiumEnterprise
Small Business
Applies to:

Overview

Code42 for Enterprise supports backing up network attached storage (NAS) on Mac and Linux. Storage must be mounted in order for the Code42 app to access it. This article provides resources for mounting NAS on the supported operating systems.

Considerations

Code42 for Enterprise doesn't support backing up mapped drives on Windows. This is due to an OS-level restriction built into Windows.

Mac

Mount the drive

On a Mac, NAS drives and other network drives must be mounted to your device in order for the Code42 app to access them. Consult your operating system's documentation for information on mounting the drive to your computer. Apple documentation for recent versions of the Mac operating systems are provided below for your convenience.

If the drive is mounted, the left-hand pane of the Finder window will show the drive with an eject arrow next to it. After the drive is mounted, add files and folders on the networked drive to your file selection.

Automatically mount the drive upon login

If you have a NAS drive that you wish to back up or use as a backup destination, set it to automatically mount each time you sign in to the computer.

  1. Open System Preferences.
  2. Select Users and Groups.
    Older versions of Mac operating systems may list this as Accounts.
  3. Select Login Items.
  4. Click + to add an item.
  5. In the Finder window that opens, select the mounted share.
  6. Add files and folders on the networked drive to your file selection.

Ubuntu

Ubuntu's official documentation provides information on how to mount networked drives. After the drive is mounted, add files and folders on the networked drive to your backup file selection.