Who is this article for?
CrashPlan for Small Business, yes.
Code42 for Enterprise, yes.
Link: Product plans and features.
If you are using cloud services like Dropbox, Google Drive, Microsoft OneDrive, or Evernote, you may have questions about how the Code42 app interacts with these services. This article provides links to more information about using the Code42 app with several popular cloud services.
Code42 backs up only local files. For the Code42 app to back up a file stored in a cloud service, you must also store a local copy on your device.
If you are looking for information on cloud services for Forensic File Search, see these other articles:
Dropbox stores files directly on your computer's hard drive. The Code42 app can back up these files like any other personal file on your computer. Read Back up Dropbox for more information about including Dropbox in your file selection.
You can back up files stored in your device's local Google Drive folder with the Code42 app. However, you must first make the files available offline. Read Back up Google Drive files for more information about how to make files in your Google Drive available offline.
When Evernote is installed on a desktop or laptop computer, your notes are stored locally on your computer as well as in Evernote's cloud. You can back up the files stored locally either by backing up your entire Evernote database, or by exporting and backing up individual notebooks. You can read the advantages and disadvantages of both methods in our how-to guide for backing up Evernote.
To back up files stored in iCloud, we recommend that you follow Apple's instructions to save copies of your files from iCloud. Then, add the copies to your Code42 app backup file selection. You must repeat this process if you change the files in iCloud, because changes made to the iCloud files are not applied to these copies.
OneDrive uses smart files, which are placeholders designed to save space on your computer's hard drive by storing files in Microsoft's cloud. The Code42 app can back up these placeholders only if you use OneDrive's "offline" mode. Read Back up Microsoft OneDrive files for more information about your options when using OneDrive and the Code42 app together.