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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Version 5 | Version 4Link: What version am I on?

Code42 Support

Back up Google Drive files

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Version 5 | Version 4Link: What version am I on?

Overview

The Code42 app can back up files in your Google Drive folder, but you must first make the files available offline. This article provides instructions for making files available offline in the Google Drive folder on your device.

Non-Code42 products
​Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.

Considerations

  • Code42 backs up only local files. For the Code42 app to back up a file stored in a cloud service, you must also store a local copy on your device.

  • The Google Drive desktop app is decommissioned as of March 2018 and is replaced by two products:

If you use the older Google Drive desktop application, you can replace it with either Drive File Stream or Backup and Sync. Either option places a Google Drive folder on your device.

Cloud services and Forensic File Search
If you are looking for information on cloud services for Forensic File Search, see these other articles: 

Back up files from Google Drive File Stream

Step 1: Make your Google Drive files available offline

  1. Navigate to the Google Drive container at the root of your device:
  • Windows: G:\

  • Mac: GoogleDrive

  1. Right-click each file or folder that you want the Code42 app to back up and select Drive File Stream > Available offline. Making files available offline in Google Drive File Stream
    Select a folder to make its files available offline
    When you make a folder available offline, including the My Drive folder, new files that you add to the folder are made available offline automatically. 

Step 2: Ensure that your Google Drive files are selected for backup

  1. Go to Manage Files:
  • Code42 app version 6.8.3 and later: Click Manage Files.
  • Code42 app version 6.8.2 and earlier: Click Details > Manage Files.
  1. Navigate to the Google Drive container at the root of your device:
  • Windows: G:\

  • Mac: GoogleDrive

  1. Select the folders and files you made available offline. 
  2. Click Save.
    The Code42 app begins a file verification scan and then backs up only the files marked as available offline. 

Back up files from Google Backup and Sync

Step 1: Make your Google Drive files available offline

Set up Backup and Sync to use Google Drive files offline:

  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More More and then Preferences.
  3. At the left, click Google Drive.
  4. Click Sync My Drive to this computer.
  5. Choose if you want to:
    • Sync everything in My Drive
    • Sync only these folders
  6. Click OK.

For more information, see "Choose what to sync from Google Drive" in Google's article "Back up & sync files with Google Drive". 

Step 2: Ensure that your Google Drive files are selected for backup

  1. Go to Manage Files.
  • Code42 app version 6.8.3 and later: Click Manage Files.
  • Code42 app version 6.8.2 and earlier: Click Details > Manage Files.
  1. Navigate to your Google Drive folder and select the files you want to back up. The following examples show the default location of the Google Drive folder:
  • Windows: C:\users\<user>\Google Drive
  • Mac: /<user>/Google Drive
  1. Click Save.
    The Code42 app begins a file verification scan and then backs up the new files. 

Windows: Add system access to folder if needed

To back up files in the Google Drive folder while using Google Backup and Sync on Windows, you must install the Code42 app per user. If you have installed the Code42 app for everyone, then you will need to manually add system access to the impacted folders. 

  1. Open a file browser and locate the folder that isn't backing up.
  2. Right click the folder and select Properties.
    The Folder Properties window appears.
  3. Select the Security tab.
  4. Click Edit.
  5. Click Add.
    The Select Users or Groups window appears.
  6. In Enter the object names to select, type "System". 
  7. Click OK.
    SYSTEM is listed as a user in the folder permissions. 
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