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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 5.

Other available versions:

Version 4Link: What version am I on?

Code42 Support

Identify ports used by the Code42 CrashPlan app

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 5.

Other available versions:

Version 4Link: What version am I on?

Overview

This article provides information about identifying ports used by the Code42 CrashPlan app. You may need port information when adding CrashPlan as an approved application in your antivirus or security software.

Affects

The recommended solution below requires version 5.2.x or later of the CrashPlan app.

Recommended solution

To display the ports used by the CrashPlan app:

  1. Open the CrashPlan app.
  2. Open Code42 CrashPlan Commands by entering the keyboard shortcut for your operating system:
    • Windows: Ctrl+shift+C
    • OS X: Option+Command+C
    • Linux: Ctrl+Shift+C
  3. Enter the following command: connection.info
  4. Press Enter.

CrashPlan responds with the internal IP address and port information. For example:

connection.info
Address=127.0.0.1
Port=4242
UI Port=4243
HTTP Port=4244

The HTTP port is used for communication of the Code42 service and the CrashPlan app. The port and UI port are reserved, but not used, in version 5.x and later of the CrashPlan app.