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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, yes.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Version 4

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Identify ports used by the Code42 CrashPlan app

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, yes.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Version 4

Overview

This article provides information about identifying ports used by the Code42 CrashPlan app. You may need port information when adding CrashPlan as an approved application in your antivirus or security software.

Affects

The recommended solution below requires version 5.2.x or later of the CrashPlan app.

Recommended solution

To display the ports used by the CrashPlan app:

  1. Open the CrashPlan app.
  2. Open Code42 CrashPlan Commands by entering the keyboard shortcut for your operating system:
    • Windows: Ctrl+shift+C
    • OS X: Option+Command+C
    • Linux: Ctrl+Shift+C
  3. Enter the following command: connection.info
  4. Press Enter.

CrashPlan responds with the internal IP address and port information. For example:

connection.info
Address=127.0.0.1
Port=4242
UI Port=4243
HTTP Port=4244

The HTTP port is used for communication of the Code42 service and the CrashPlan app. The port and UI port are reserved, but not used, in version 5.x and later of the CrashPlan app.

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