Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
If the CrashPlan app shows 0 MB selected on the backup details screen, review this article for troubleshooting information and the recommended solution.
The CrashPlan app stores a cache of information about your backup. If this cache is corrupted, the CrashPlan app might incorrectly report your file selection size as 0 MB. Clear the cache to correct this issue.