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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8

HOME
GETTING STARTED
RELEASE NOTES
FAQS
SYSTEM STATUS
Code42 Support

Sign in to the administration console

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8

Overview

Use the Code42 console to manage additional settings, perform web restores, and troubleshoot errors. This article explains how to access the console from the CrashPlan app as well as from the web.

Before you begin

To access the Code42 console from the web you must know the URL of your Code42 environment. Contact your administrator if you do not know the URL of your Code42 console.

From the CrashPlan app

Use the CrashPlan app to access the Code42 console sign in screen.

  1. Open the CrashPlan app.
  2. From Home, select Details.
  3. Select the arrow next to your device name.
  4. Choose Device preferences.
  5. Click Manage account on the web.
    The Code42 console opens in your browser.

manage device on the web

  1. Enter the username and password for your Code42 account.
  2. Click Sign In.
  3. If necessary, select Administration.
    The Code42 console opens.

From the web

If you cannot access the CrashPlan app, you can access the Code42 console from the web as long as you know the URL of your Code42 environment.

  1. Open a supported browser.
  2. Enter the URL for the Code42 console.
    For example: https://master-server.example.com:4285/console
  3. Enter the username and password for your Code42 account.
  4. Click Sign in.
  5. If necessary, select Administration.
    The Code42 console opens.
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