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Install the Code42 CrashPlan app

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

This article provides instructions for installing the Code42 CrashPlan app on your device.

Before you begin

  • Make sure your device meets the system requirements.
  • See your administrator for specific instructions on downloading and installing the CrashPlan app. Instructions may vary for your environment.
  • If you are reinstalling the CrashPlan app, please refer to our uninstall and reinstall guide instead.
  • (Windows and OS X) If your device has multiple user accounts and you want to back up each account separately, follow our instructions to install the CrashPlan app for each user instead.

Considerations

The default install location for the CrashPlan app varies by operating system. You should not move or rename the application file after installation. Moving or renaming the CrashPlan app may result in unexpected behavior.

Steps

Follow the installation instructions for your operating system:

Windows

  1. Download the version of CrashPlan for Windows provided by your business or organization.
    See your administrator for guidelines on downloading the CrashPlan app.
  2. Double-click the Code42 CrashPlan EXE file, then click Next to begin the installation wizard.
  3. For Installation Type, click Next to accept the default setting, Everybody (all users).
    The CrashPlan app will be accessible to all users on the device. Alternatively, if you have multiple user accounts on your device and want to back them up separately, see our guide on per user installation.
  4. Sign in to your CrashPlan app.

OS X

  1. Download the version of CrashPlan for OS X provided by your business or organization.
    See your administrator for guidelines on downloading the CrashPlan app.
  2. Double-click the DMG file, then double-click Install Code42 CrashPlan.
  3. Follow the prompts to complete the installation using the default settings.
    The CrashPlan app will be accessible to all users on the device. Alternatively, if you have multiple user accounts on your device and want to back them up separately, see our guide on per user installation.
  4. Sign in to your CrashPlan app.

Linux

To install the CrashPlan app on Linux, run the install.sh shell script. For more detailed instructions, refer to the step-by-step information below.

  1. Download the latest version of CrashPlan for Linux.
    See your system administrator for guidelines on downloading the CrashPlan app.
  2. Extract the TGZ file to Downloads.
  3. Open Terminal and enter:
    cd ~/Downloads/crashplan-install
  4. Press Enter.
  5. Then enter:
    sudo ./install.sh
  6. Press Enter to continue with installation.
  7. Advance through the remaining prompts by answering Yes or No questions.
    Answer by typing a y or n, and press Enter.
  8. The CrashPlan app opens after the installation completes.
  9. Sign in to your CrashPlan account.

What's next?

Get started using CrashPlan.