Who is this article for?
Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
Overview
The minimum system requirements below are for the current version of the Code42 CrashPlan app.
Code42 platform system requirements are also available for Code42 server administrators.
CrashPlan app
To avoid security risks, keep your operating system updated.
| OS |
Hardware |
Software |
| Windows |
- 1 GHz Dual-Core CPU
- 1 GB memory
- 450 MB free drive space
|
Windows operating systems:
- Windows 10
- Windows 8, 8.1
- Windows 7
- Server 2012 R2
- Server 2012 (CrashPlan app version 5.0 through 5.3)
- Server 2008 R2
|
|
Mac
|
- 1 GHz 64-bit Intel CPU
- 1 GB memory
- 450 MB free drive space
|
Mac operating systems:
- macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later)
- macOS 10.12 (CrashPlan app version 5.1.2 and later)
- OS X 10.11
- OS X 10.10
- OS X 10.9
|
Linux
(CrashPlan app version 5.1.x and later) |
- 1 GHz CPU
- 1 GB memory
- 450 MB free drive space
|
Linux operating systems:
- Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher
- Ubuntu 14.04 (64-bit) or higher
- Install libgconf-2-4
|
The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
Unsupported operating systems
| Operating system |
Last supported CrashPlan app version |
| Windows Vista Service Pack 2 |
4.7
|
| Windows XP |
4.7
|
| Windows Server 2008 |
4.7 |
| Windows Server 2003 |
4.2 |
| OS X Mountain Lion 10.8 |
4.7
|
| OS X Lion 10.7.5 |
4.7
|
| Mac OS X Snow Leopard 10.6 |
4.21 |
| Mac OS X Leopard 10.5 |
3.6.4 |
| Mac OS X Tiger 10.4 |
3.2 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Note: This app version is no longer supported.