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Code42 Support

Code42 CrashPlan system requirements

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

The minimum system requirements below are for the current version of the Code42 CrashPlan app and CrashPlan mobile app.

Code42 platform system requirements are also available for Code42 server administrators.

CrashPlan app

To avoid security risks, keep your operating system updated.

OS Hardware Software
Windows
  • 1 GHz Dual-Core CPU
  • 1 GB memory
  • 450 MB free drive space

Windows operating systems:

  • Windows 10
  • Windows 8, 8.1
  • Windows 7
  • Server 2012 R2
  • Server 2012 (CrashPlan app version 5.0 through 5.3)
  • Server 2008 R2

Mac

  • 1 GHz 64-bit Intel CPU
  • 1 GB memory
  • 450 MB free drive space

Mac operating systems:

  • macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later)
  • macOS 10.12 (CrashPlan app version 5.1.2 and later)
  • OS X 10.11
  • OS X 10.10
  • OS X 10.9
Linux
(CrashPlan app version 5.1.x and later)
  • 1 GHz CPU
  • 1 GB memory
  • 450 MB free drive space

Linux operating systems:

  • Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher
  • Ubuntu 14.04 (64-bit) or higher

The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.

CrashPlan mobile app

Mobile OS Version
Android Android 2.2 and later
iOS iOS 7.0 and later

Unsupported operating systems

Operating system Last supported CrashPlan app version
Windows Vista Service Pack 2

4.7

Windows XP

4.7

Windows Server 2008 4.7
Windows Server 2003 4.2
OS X Mountain Lion 10.8

4.7

OS X Lion 10.7.5

4.7

Mac OS X Snow Leopard 10.6 4.21
Mac OS X Leopard 10.5 3.6.4
Mac OS X Tiger 10.4 3.2

1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.