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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 4

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Sign out of the CrashPlan app

Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to app version 5.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 4

Overview

This tutorial explains how to sign out of the CrashPlan app. You may need to sign out if you have changed your account information, you have two accounts, or if you are accessing your account from someone else's computer.

Steps

  1. Open the CrashPlan app.
  2. Open Code42 CrashPlan Commands by entering the keyboard shortcut for your operating system:
    • Windows: Ctrl+Shift+C
    • OS X: Option+Command+C
    • Linux: Ctrl+Shift+C

Code42 CrashPlan Commands Window

  1. Enter: deauthorize
  2. Press Enter, and close the window.
    This signs you out of the CrashPlan app.

After closing the command window, the sign-in screen appears. You can now enter account information for an existing account or create a new account.

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