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Code42 Support

Attach an archive

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

When you back up files to a destination, CrashPlan stores your backup as an archive. When you are backing up to a local destination, like an external drive, you may need to re-attach the archive to the CrashPlan app if you:

  • Move the archive to another drive (for example, if you upgrade to a larger drive)
  • Replace your device

In these scenarios, follow the steps below to attach the archive.

Considerations

Attaching an archive only applies to local backups, not to cloud destinations like the Code42 cloud.

Steps

  1. Connect the drive containing the archive to your device.
  2. Open the CrashPlan app.
  3. Select Details.
  4. Select the backup set settings button.
  5. From Destinations, choose Change.

    Add a local destinatiion
  6. Select Add A Local Destination.
  7. From your file browser, select the drive or folder containing the backup archive you would like to add.
    The GUID of the drive or folder must match the device ID of your current device. Look for the folder that matches the current device ID: for example, 948212309528060501.
  8. When prompted, click Add Backup to confirm you want to add the backup archive from the drive or folder you selected.
  9. Select the local destination from the list of available destinations.
  10. Click Save.

Next step: Download files

To download files to your device after attaching the archive, please see Downloading Files From The CrashPlan app.