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This article applies to Code42 for Enterprise version 5.

Other available versions:

Version 6 | Version 4icon.qnmark.png

Code42 Support

De-duplication and your backup

This article applies to Code42 for Enterprise version 5.

Other available versions:

Version 6 | Version 4icon.qnmark.png


Data de-duplication prevents the CrashPlan app from backing up duplicate data when two or more files in your backup selection include the same information. This reduces the amount of storage space needed for your backup and speeds up the back up process.

What is de-duplication?

Data de-duplication is a form of single-instance storage, which means that we do not store the same information twice, even if you have the exact same file (or part of a file) duplicated in two or more places on your computer.

For instance, your email may contain many instances of the signature file that is attached to your emails. Without de-duplication, each instance of your signature would be saved independently when backing up your email, taking up additional space with multiple copies. With data de-duplication, only one instance of the signature is actually stored in your backup, and additional instances point to the stored copy.

How does de-duplication work?

The CrashPlan app uses block-level de-duplication when backing up your files, which splits the files into smaller blocks of data before sending them to your backup destination. During the initial backup of your files, all of the unique blocks of data are transferred to the destination.

Block Separation

If there are duplicate versions of the same file on your computer, the CrashPlan app detects the duplicate blocks of data and does not send them again. If the file changes, only the changed blocks are transferred. In the example below, only the shaded blocks of data would be sent to the destination.

Changes De-duplicated

This makes block de-duplication very efficient. The CrashPlan app uses block-level data de-duplication in conjunction with compression to optimize storage space at each destination and reduce the bandwidth required for your backup.

When does de-duplication occur?

The CrashPlan app de-duplicates your data any time a backup occurs. In addition, there are times when de-duplication is triggered as part of a file verification scan.

By default, the scan is set to automatically run every day, but this schedule can be changed by updating the Verify selection every setting in device backup settings. CrashPlan periodically runs additional verification scans to detect data corruption, purge files that are no longer selected for backup, and prune file versions and deleted files according to your frequency and version settings.

In addition, there are times when a file verification scan is automatically triggered:

  • Changing the file selection: If you update your backup file selection, either to add or remove files, the scan runs to look for new, changed, or deleted files.
  • Replacing your device: After replacing a device (for example, if you recently changed devices), the scan runs to compare the files on your device to the files in your existing backup archive.
  • Clearing your cache: The cache includes information about your destinations and the data on your device. When the cache is cleared, a file verification scan initiates to help rebuild this information.
  • Manually: The file verification scan can be triggered at any time from the Backup Set Settings Menu.

Does my backup start over?

Occasionally, CrashPlan's data de-duplication needs to re-scan your files to see what's already been backed up. When this happens, it may look like CrashPlan is backing up all your files from the beginning, but it is actually reviewing each block to see what's been backed up already. If CrashPlan is re-scanning your files, you may see one or more of the following:

  • Progress is much, much faster than a full initial backup because information that has already been backed up is not re-sent.
  • All your files are available for restore during this process.
  • The amount of space used by your backed up files at the destination is consistent with the size of your file selection and backup completion percentage. To verify the amount of space used:
    1. Select Destinations and choose a destination type (for example, Cloud)
    2. Select a destination and note the Space used.
CrashPlan's cache
CrashPlan's cache includes information on de-duplicated data. You'll experience the above behavior if CrashPlan needs to rebuild its cache for any reason. This is something that happens on occasion under normal use.

External resources

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