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This article applies to Code42 for Enterprise version 5.

Other available versions:

Version 6 | Version 4icon.qnmark.png

Code42 Support

Back up cloud services

This article applies to Code42 for Enterprise version 5.

Other available versions:

Version 6 | Version 4icon.qnmark.png

Overview

If you are using cloud services like Dropbox, Google Drive, Microsoft OneDrive, or Evernote, you may have questions about how the CrashPlan app interacts with these services. This article provides links to more information about using the CrashPlan app with several popular cloud services.

Code42 can back up only local files
For the CrashPlan app to back up files maintained in a cloud service, the files must be stored locally on your device.

Dropbox

Dropbox stores files directly on your computer's hard drive. The CrashPlan app can back up these files like any other personal file on your computer. Read Back up Dropbox for more information about including Dropbox in your file selection.

Evernote

When Evernote is installed on a desktop or laptop computer, your notes are stored locally on your computer as well as in Evernote's cloud. You can back up the files stored locally either by backing up your entire Evernote database, or by exporting and backing up individual notebooks. You can read the advantages and disadvantages of both methods in our how-to guide for backing up Evernote.

Google Drive

You can back up files stored in your device's local Google Drive folder with the CrashPlan app. However, you must first make the files available offline. Read Back up Google Drive files for more information about how to make files in your Google Drive available offline.

iCloud

To back up files stored in iCloud, we recommend that you follow Apple's instructions to save copies of your files from iCloud. Then, add the copies to your CrashPlan backup file selection. You must repeat this process if you change the files in iCloud, because changes made to the iCloud files are not applied to these copies.

Microsoft OneDrive

OneDrive uses smart files, which are placeholders designed to save space on your computer's hard drive by storing files in Microsoft's cloud. The CrashPlan app can back up these placeholders only if you use OneDrive's "offline" mode. Read Back up Microsoft OneDrive files for more information about your options when using OneDrive and the CrashPlan app together.

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