Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article provides background information and best practices for backing up QuickBook files successfully with the CrashPlan app.
Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.
The CrashPlan app can back up open files, like QuickBooks' primary .QBW file, by default. However, in Windows, the CrashPlan app relies on VSS (Volume Shadow service) to back up these open files. While VSS works great for many applications, the file formats used by certain programs can create limitations that make VSS backups less than ideal.
Although VSS can make a backup copy of your open .QBW file, the backup won't be as robust as a QuickBooks Backup file (.QBB). When you create a .QBB file with QuickBooks, the application verifies the integrity of the .QBW file, and also backs up your templates, letters, and logos. Additionally, it backs up information from Statement Writer, CashFlow Projector, Business Planner, and Loan Manager.
How it works
The best way to back up QuickBooks with the CrashPlan app is to schedule automated backups in QuickBooks (creating a .QBB file) and then add the location of these backups to a CrashPlan app file selection.
Step 1: Schedule automated backups in QuickBooks
First, configure QuickBooks to create scheduled backups. Intuit provides instructions for creating backups daily, or on specific days.
Step 2: Back up your .qbb files with the CrashPlan app
Once you have created your QuickBooks backup schedule, ensure that the location of the .QBB is included in your CrashPlan app file selection.