Who is this article for?
CrashPlan for Small Business, yes.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article applies to version 4.
Other available versions:
CrashPlan is designed to make minimal demands on your computer's resources, and favors quiet background operation over outright speed. There may be times that you need to reduce the bandwidth you allow CrashPlan to use, such as:
- If you have limited bandwidth or a bandwidth cap.
- If you are using voice over IP (VoIP).
- If CrashPlan backup activity is competing with other network applications, and you would prefer to allocate more bandwidth to those applications.
This article outlines some adjustments that allow CrashPlan to use less bandwidth, as well as some items to consider before changing any settings.
- By adjusting the settings described below, CrashPlan will use less bandwidth, but it also slows down your backup.
- Results of changing settings may not be immediately apparent. You may need to wait a short time before noticing improvements.
- You can return to the default backup settings at any time.
We recommend configuring CrashPlan to back up to more than one destination. Usually, one destination is local, such as an external hard drive, and one destination is off-site, such as CrashPlan Central. Backing up to a local drive is generally faster and ensures that your files are safely backed up even as your offsite backup is in process.
Before you begin
By default, CrashPlan has limits in place to prevent it from using too many system resources. If you have limited bandwidth, a bandwidth cap, or utilize VoIP, there are several settings you can adjust in the CrashPlan app to reduce the impact of CrashPlan on your bandwidth. Changing these settings to reduce the system resources available to CrashPlan extends the amount of time required to backup your files.
Explore the options below in the order presented. If you see adequate reduction in speed after one or two changes, avoid making additional changes.
If there are certain times of day during which you want to reduce CrashPlan's bandwidth usage, you can schedule specific days and times that you want CrashPlan to back up. For example, you may want to schedule backups to occur overnight, when you aren't using the Internet.
To schedule your backup:
- Open the CrashPlan app and select Settings > Backup.
- Change Backup will run to Always.
- Select the days and hours when CrashPlan is allowed to back up.
CrashPlan cannot run if your computer is off or asleep. You may need to optimize your energy settings to ensure CrashPlan can operate during the selected time periods.
- Click Save.
- Open the CrashPlan app and select Settings > General.
- Decrease the percentage of CPU that CrashPlan is allowed to use when the user is both away and present. Start by decreasing each to 20%. You can always scale back CPU usage even more if CrashPlan interferes with your work.
Note: In Linux, CrashPlan always uses the "Away" setting.
- Click Save.
The CrashPlan app uses keyboard and mouse activity to detect if you are present or away from your computer.
- Select Settings > Network from the CrashPlan app.
- Change Limit sending rate when present or Limit sending rate when away as needed.
- WAN settings apply to transferring data over the Internet; LAN settings apply to transferring data to other computers in your local network.
- Start by setting the limits to 100 kbps.
Minimum recommended sending Limits
When setting network sending limits, do not set a rate lower than 0.10 Mbps or 100 Kbps. Rates lower than 0.10 Mbps can prevent devices from communicating with the Code42 server, which can stop backups. To stop backup entirely, do not adjust sending limits. Instead, you can pause backup or only allow backups at specified times.
- Do not adjust the settings for message buffer size settings, which have no impact on your bandwidth. These are advanced networking settings intended for advanced users only.
- Click Save.