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This article applies to Code42 for Enterprise version 4.

Code42 Support

Restore Mozilla Firefox bookmarks and settings

This article applies to Code42 for Enterprise version 4.


This tutorial provides step-by-step instructions for restoring your Mozilla Firefox bookmarks and settings.

Before you begin

Your Firefox profile must be included in your backup file selection in order to restore your bookmarks and settings.

Non-Code42 products
​Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.


Restore process updated in CrashPlan app version 4.8.4 and later
In CrashPlan app version 4.8.4 and later, the Restore tab is updated. For instructions, see Restore files from the CrashPlan app version 4.8.4 and later
  1. Open the CrashPlan app and go to Restore.
  2. If there are multiple computers on your account, select the computer you want to restore.
  3. If you are backing up to multiple destinations, select the backup destination that you want to use for this restore.
  4. Locate and select your Firefox profile .default folder from the file tree. The folder is located in your AppData (Windows) or Application Support (Mac) folder and labeled with a unique combination of eight letters and numbers, for example:
  • Windows: /Users/<user name>/AppData/Roaming/Mozilla/Firefox/Profiles/<nkta7i8r>.default
  • Mac: /Users/<user name>/Library/Application Support/Firefox/Profiles/<nkta7i8r>.default

Restore Firefox bookmarks

  1. (Mac only) From the restore options, click original permissions to change the selection to current permissions.
  2. From the restore options, click Desktop, then original location to change the location of where the files are restored. The location should be set to a folder.
  3. Change the folder by clicking on the default (Desktop).
  4. From the Select a Directory dialog, choose the Firefox Profile folder for your operating system and click Ok:
  • Windows: /Users/<user name>/AppData/Roaming/Mozilla/Firefox/Profiles/
  • Mac: /Users/<user name>/Library/Application/ Support/Firefox/Profiles/

Restore to folder

  1. Click Restore.
  2. Restart Firefox to see your restored bookmarks and settings.