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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Version 6 | Version 5Link: What version am I on?

Code42 Support

Restore files from the web

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Version 6 | Version 5Link: What version am I on?

Overview

When you want to restore a few files, you can restore from the web using the administration console. This tutorial explains how to restore files to your computer from the web.

Restoring files from the web

  1. Sign in to your administration console:
    • Get the link for your administration console from your Code42 for Enterprise administrator.
  2. Go to Devices.
    Device Overview
  3. Click the restore icon Restore icon for the computer whose files you want to restore.
  4. Select files or folders to restore.
    Web restore
    • (Optional) Select a calendar date to restore a previous version of files.
    • (Optional) Select Display deleted files to show files that have been deleted from this computer.
  5. Click Restore.
  6. In the lower left, click the link Click here to download to download the zip file containing your selected files.

Troubleshooting