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Who is this article for?

Code42 for Enterprise
CrashPlan for Small Business

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app version 4.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 5Link: What version am I on?

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Restore files from the web

Who is this article for?

Code42 for Enterprise
CrashPlan for Small Business

Code42 for Enterprise, yes.

CrashPlan for Small Business, no.

This article applies to app version 4.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 5Link: What version am I on?

Overview

When you want to restore a few files, you can restore from the web using the Code42 console. This tutorial explains how to restore files to your computer from the web.

Restoring files from the web

  1. Sign in to your Code42 console:
    • Get the link for your Code42 console from your Code42 for Enterprise administrator.
  2. Go to Devices.
    Device Overview
  3. Click the restore icon Restore icon for the computer whose files you want to restore.
  4. Select files or folders to restore.
    Web restore
    • (Optional) Select a calendar date to restore a previous version of files.
    • (Optional) Select Display deleted files to show files that have been deleted from this computer.
  5. Click Restore.
  6. In the lower left, click the link Click here to download to download the zip file containing your selected files.

Troubleshooting