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Code42 Support

Create your CrashPlan PROe account in the CrashPlan app

Applies to:
  • CrashPlan PROe


After installing Code42 for Enterprise on your computer, follow the steps below to create an account.


  • To create an account, you may be asked to provide a server address and registration key. Contact your administrator if you do not know the appropriate server address or registration key.
  • We recommend using a password that is at least eight characters long. Your password must use a minimum of five characters.


  1. Open the CrashPlan app.
  2. Choose New Account.
    Create CrashPlan PROe Account
  3. Enter your First name.
  4. Enter your Last name.
  5. Enter the Username associated with your CrashPlan account. You can use this username to:
    • Sign in to the administration console
    • Add additional computers to your account
  6. Enter a Password to secure your CrashPlan account.
    Re-enter the password.
  7. Enter the Registration key provided by your administrator.
  8. Enter the PROe Server address.
    For example:
  9. Click Create Account.
    After a few moments a message displays indicating that you have successfully created your account. Now you're ready to start backing up your files.
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