- CrashPlan for Small Business
This article provides the minimum system requirements for using the currently-supported versions of the CrashPlan app and the CrashPlan mobile app. These system requirements apply to CrashPlan for Small Business (previously CrashPlan PRO).
- These system requirements are the minimum requirements to install the CrashPlan app. We recommend using more powerful hardware for the best performance.
- If your backup is unusually large (more than 1 TB or 1 million files), you must configure the CrashPlan app to use more RAM than the minimum requirement.
- The CrashPlan app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.
Alpha, beta, and other pre-release operating systems are not supported. Only the specific operating system versions listed on this page are supported.
CrashPlan app requirements
The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
1 This component is packaged with the CrashPlan app.
We support the CrashPlan app only on systems that meet our system requirements. Some customers have found additional, unsupported uses for CrashPlan.
CrashPlan mobile app requirements
|Android||Android 2.2 and later|
|iOS||iOS 7.0 and later|
1 See end-of-support details.
Unsupported operating systems
|Operating system||Last supported CrashPlan app version|
|Windows Vista Service Pack 2||
|Windows Server 2008||4.7|
|Windows Server 2003||4.2|
|OS X Mountain Lion 10.8||
|OS X Lion 10.7.5||
|Mac OS X Snow Leopard 10.6||4.21|
|Mac OS X Leopard 10.5||3.6.4|
|Mac OS X Tiger 10.4||3.2|
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.