Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to app version 4.
Note: This app version is no longer supported.
CrashPlan is designed to make minimal demands on your computer's resources. These initial settings favor quiet, background operation over speed. While entirely possible to complete your initial backup with these settings, many people want their initial backup to complete as fast as possible.
We've outlined a few helpful settings below for speeding up your backup. You can reverse these settings at any time, but we recommend keeping them enabled until your initial backup is complete.
Version 4 is no longer supported. See Speed up your backup for the latest version of this content.
Prevent your computer from going to sleep
If your computer is asleep or turned off, CrashPlan doesn't run and therefore can't back up or restore files. Follow the link below for your operating system for instructions on disabling sleep for your computer:
- Windows 10, 8, and 7: Shut down, sleep, or hibernate your PC
- Windows Vista: Disable Power Management on Windows Vista
- Windows XP: Disable power management, standby, or sleep in Windows
Some OS X devices can hibernate and some Windows devices can "power nap." The CrashPlan app cannot back up or download files during these states.
Adjust CrashPlan app settings
In addition to preventing your computer from going to sleep, we recommend adjusting the amount of your computer's processing power (CPU) CrashPlan is allowed to use. You can distinguish between the percentage allowed when you are working on the computer (present) and not working on the computer (away).
The CrashPlan app uses keyboard and mouse activity to detect if you are present or away from your computer.
- Open the CrashPlan app and go to Settings > General
- Increase the CPU percent for both away and present (for example 90% and 60%)
Note: In Linux, CrashPlan always uses the “Away” setting
- Click Save
If you notice that your system slows down or interferes with your work, you can always scale back the percentage CrashPlan is allowed to use.