- CrashPlan PRO
- CrashPlan PROe
Welcome to the CrashPlan getting started guide! In three easy steps, you can begin backing up the files that mean the most to you. For a detailed introduction to CrashPlan, see the topics in the guide below.
You can also download this guide as a PDF.
Step 1: Install the CrashPlan app
Download the free CrashPlan app for the version of CrashPlan you want to use. Open the downloaded file and follow the prompts to install CrashPlan on your computer.
- CrashPlan PRO: See Downloading CrashPlan PRO for steps to download the CrashPlan app from the administration console
- Code42 for Enterprise: contact your Code42 for Enterprise administrator
Step 2: Create your account
Enter your name, email, and choose a password. Click Create Account to sign in.
Note: If you are using CrashPlan PRO or Code42 for Enterprise, sign in or create an account with the details provided by your CrashPlan administrator
Step 3: Select your files and start your backup
CrashPlan selects your user folder for initial backup by default. The user folder contains commonly-used folders for pictures, music, documents, downloads, and more.
- (Optional) Click Change to adjust the folders selected for backup
- Click Start Backup
That's it! It's safe to close the CrashPlan app while your backup continues quietly, behind the scenes. If you turn your computer off, CrashPlan will resume where it left off the next time you turn it on.
Your computer must be awake for CrashPlan to back up your files. You can optimize your computer's energy settings if you don't want your backup interrupted.
The CrashPlan for Home trial lets you back up to CrashPlan Central free for 30 days. After the trial period, you need a CrashPlan subscription to continue backing up to CrashPlan Central and enjoying premium features, like continuous backup and support from our Customer Champion team. See our comparison chart for a full breakdown of the features a subscription offers.