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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Version 6 and laterLink: What version am I on?

Code42 Support

Change your CrashPlan account email address

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Version 6 and laterLink: What version am I on?

Overview

This tutorial explains how to change the email address associated with your CrashPlan account.

Considerations

After changing your email address:

  • All future emails from Code42 will be sent to the new address
  • Use your new address to sign in to CrashPlan anytime you want to access your account
  • Use your new address if you need to contact the Customer Champion team

Change your CrashPlan account email address

From the CrashPlan app

From a computer associated with your account:

  1. Open the CrashPlan app
  2. Click Settings > Account
  3. Enter your new email address in the Email field
  4. Click Save