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This article applies to Code42 for Enterprise version 4.

Code42 Support

Change your CrashPlan account email address

This article applies to Code42 for Enterprise version 4.

Overview

This tutorial explains how to change the email address associated with your CrashPlan account.

Considerations

After changing your email address:

  • All future emails from Code42 will be sent to the new address
  • Use your new address to sign in to CrashPlan anytime you want to access your account
  • Use your new address if you need to contact the Customer Champion team

Change your CrashPlan account email address

From the CrashPlan app

From a computer associated with your account:

  1. Open the CrashPlan app
  2. Click Settings > Account
  3. Enter your new email address in the Email field
  4. Click Save