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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

This article applies to app version 4.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 5

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Code42 Support

Attach an archive

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

This article applies to app version 4.


Note: This app version is no longer supported.


Other available versions:

Versions 6, 7, and 8 | Version 5

Overview

When you back up files to a destination, CrashPlan creates an archive there. For all practical purposes, the archive is the actual “backup” of your computer.

If you need to restore from an archive on a local backup, but the archive is not listed as an available restore destination, follow the steps below to attach the archive.

Local backups only
Attaching an archive only applies to local backups, not to cloud destinations like CrashPlan Central.

Steps

  1. Connect the drive containing the archive to your computer

  1. Open the CrashPlan app and go to Destinations > Folders.
  2. Choose Select.
    Select Archive Location
  3. Navigate to the archive you'd like to attach.
    Look for the folder that matches the source computer's ID: for example, 948212309528060501
  4. Click Ok.

CrashPlan is already using this folder for backup
If you receive a message that CrashPlan is already using this folder for backup, the archive was not attached properly. For assistance in attaching the archive, contact our Customer Champions for Code42 for Enterprise support.

Next step: Restore files

To restore files to your computer after attaching the archive, please see Restoring Files From The CrashPlan App.