Skip to main content
Contact Support

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7 | Version 5Link: What version am I on?

Code42 Support

Attach an archive

  1. Last updated
  2. Save as PDF

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7 | Version 5Link: What version am I on?

Overview

When you back up files to a destination, CrashPlan creates an archive there. For all practical purposes, the archive is the actual “backup” of your computer.

If you need to restore from an archive on a local backup, but the archive is not listed as an available restore destination, follow the steps below to attach the archive.

Local backups only
Attaching an archive only applies to local backups, not to cloud destinations like CrashPlan Central.

Steps

  1. Connect the drive containing the archive to your computer

  1. Open the CrashPlan app and go to Destinations > Folders.
  2. Choose Select.
    Select Archive Location
  3. Navigate to the archive you'd like to attach.
    Look for the folder that matches the source computer's ID: for example, 948212309528060501
  4. Click Ok.

CrashPlan is already using this folder for backup
If you receive a message that CrashPlan is already using this folder for backup, the archive was not attached properly. For assistance in attaching the archive, contact our Customer Champions for Code42 for Enterprise support.

Next step: Restore files

To restore files to your computer after attaching the archive, please see Restoring Files From The CrashPlan App.