Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
When you back up files to a destination, CrashPlan creates an archive there. For all practical purposes, the archive is the actual “backup” of your computer.
If you need to restore from an archive on a local backup, but the archive is not listed as an available restore destination, follow the steps below to attach the archive.
Attaching an archive only applies to local backups, not to cloud destinations like CrashPlan Central.
- Connect the drive containing the archive to your computer
- Open the CrashPlan app and go to Destinations > Folders.
- Choose Select.
- Navigate to the archive you'd like to attach.
Look for the folder that matches the source computer's ID: for example, 948212309528060501
- Click Ok.
If you receive a message that CrashPlan is already using this folder for backup, the archive was not attached properly. For assistance in attaching the archive, contact our Customer Champions for Code42 for Enterprise support.