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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7Link: What version am I on?

Code42 Support

Sign in reference

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7Link: What version am I on?

Overview

Sign in to CrashPlan from the CrashPlan app to start backups for a new user, or continue backups for an existing user.

New account sign in

Note: Your system administrator may customize this screen for your organization.

New USer

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b First name

Enter your first name

c Last name

Enter your last name

d Username

Enter your username

e Password

Choose a password, then enter it again as confirmation

f Registration key

Enter the registration key provided by your backup administrator

g Enterprise Server address

Enter the IP address of the enterprise server provided by your backup administrator

h Create Account

Creates the CrashPlan user account with the provided information

Existing user sign in

Existing Account

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b Username

Enter your username

c Password Enter your account password
d Enterprise Server address
Code42 for Enterprise only

Enter the IP address of the enterprise server provided by your backup administrator

e Sign In

Sign in to your CrashPlan account using the provided information