- CrashPlan for Small Business (Mac only)
- CrashPlan PROe
CrashPlan can back up the contents of your Google Drive folder, but you may need to change the permissions associated with that folder before CrashPlan can recognize the folder's contents. This article provides instructions for changing your Google Drive folder's permissions to work with CrashPlan.
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To back up a folder, the CrashPlan app requires that the system user (Windows) or administrator account (Mac) has read and write access to the folder. When Google Drive downloads a file that was not created on your computer, or you move a file into the Google Drive folder, the files only have the current user permissions.
CrashPlan will not back up Google Drive folders if the CrashPlan app is installed per user. It must be installed for everyone.
Step 1: Change the file permissions
To back up Google Drive folders, manually grant read and write access for the system or administrator user to your Google Drive folder. By default, this folder is named My Drive.
Step 2: Back up the files using the CrashPlan app
After you change the folder's permissions, you can manually run a file verification scan to alert CrashPlan to the files. Manually running the scan ensures that your files are immediately queued for backup. If you don't run the scan manually, CrashPlan will add them during the next scheduled scan.
- Go to Settings > Backup.
- Locate the Verify Selection Every setting and click Now.