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Code42 Support

Back up your BlackBerry

Applies to:
  • CrashPlan for Small Business
  • CrashPlan PROe

Overview

This tutorial explains how to back up your BlackBerry backup file, which stores your contacts, emails, SMS (text) messages, and other information.

Before you begin

  • In order to back up your BlackBerry with CrashPlan, you need to first back up your BlackBerry device to your computer. Then, you can add the BlackBerry backup file to your CrashPlan backup file selection.
  • Windows only: You will need administrative privileges to change the permissions for your BlackBerry backup file.

Non-Code42 products
​Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.

Steps

Windows

To back up your BlackBerry backup (.bbb or .ipd) file:

  1. Navigate to your BlackBerry backup file. The default location is:
    C:\Users\<user name>\My Documents\BlackBerry\Backup
  2. Add SYSTEM user permissions to the file
  3. Add the file to your CrashPlan backup file selection

OS X

To back up your BlackBerry backup (.bbb) file, simply add it to your backup file selection. The default location is: /Users/<username>/Documents/BlackBerry Backups