Who is this article for?
CrashPlan for Small Business, yes.
Code42 for Enterprise, yes.
Link: Product plans and features.
CrashPlan supports backing up network attached storage (NAS) on mac OS and Linux. Storage must be mounted in order for CrashPlan to access it. This article provides resources for mounting NAS on the supported operating systems.
CrashPlan doesn't support backing up mapped drives on Windows. This is due to an OS-level restriction built into Windows. If you would like to back up a mapped drive on Windows, there is an unsupported method for doing so.
Mount the drive
On OS X computers, NAS drives and other network drives must be mounted to your computer in order for CrashPlan to access them. Consult your operating system's documentation for information on mounting the drive to your computer. Apple documentation for recent versions of OS X are provided below for your convenience.
If the drive is mounted, the left-hand pane of the Finder window will show the drive with an eject arrow next to it. After the drive is mounted, add files and folders on the networked drive to your file selection.
Automatically mount the drive upon login
If you have a NAS drive that you wish to back up or use as a backup destination, set it to automatically mount each time you sign in to the computer.
- Open System Preferences.
- Select Users and Groups.
Older versions of OS X may list this as Accounts.
- Select Login Items.
- Click + to add an item.
- In the Finder window that opens, select the mounted share.
- Add files and folders on the networked drive to your file selection.